“I was impressed by their experience and knowledge of the subject.”
“Customer satisfaction is very important to Biznet, and when GMR Consulting contacted me regarding Customer Care training, I was impressed by their experience and knowledge of the subject. They took a very flexible approach, and in collaboration with us, designed a workshop session that enhanced our focus on Customer Service, and helped improve staff skills in all aspects of customer interaction.
Everyone at our Belfast office was involved, and I believe it was an excellent way of reinforcing why we need to take Customer Care so seriously. We are actually planning another one in the very near future, and will be utilising GMR again.”
Managing Director, Business & Government - Biznet Solutions Ltd